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33,95 EUR*
Details Quality In Public Services: Managers' Choices (Concilium)

The book closes the gap between politicians' rhetoric, public expectations and the day-to-day dilemmas facing managers wanting to improve the quality of public services. It offers a mixture of conceptual clarification and practical awareness of the ...

8,99 EUR*
Details Raving Fans!: Revolutionary Approach to Customer Service (The One Minute Manager)

Raving Fans With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Full description

16,41 EUR*
Details Make Money with Your Service Department: An Effective In-Depth Management Tool for the Service Director/Manager

Make Money with Your Service Department Will this be the year you turn your service department into a "profit center"? Since 2005, automobile dealers' profits have been on the decline. But what so many dealerships do not realize is how valuable the ...

9,90 EUR*
Details Mr. & Mrs. Panda Schlüsselanhänger Classic Gravur Service-Manager aus Leidenschaft - Beruf Berufe Ausbildung Abschluss Berufsausbildung Geschenk Schenken Studium Diplom Bachelor Berufsschule Gratulation Danke Bedanken Dankeschön Schlüsselanhänger, Anhänger, Geschenk

Schlüsselanhänger Classic Gravur 'Service-Manager aus Leidenschaft' aus Bambus Coffee als ein spezieller Dank oder ein Geschenk für Service-ManagerDas Original von Mr. & Mrs. Panda. Unsere Anhänger werden mit absoluter Liebe zum Detail handgefertigt ...

68,16 EUR*
Details Marketing and Selling Professional Services in Architecture and Construction

This practical book on selling and marketing will help architects, engineers, project managers, facilities managers, surveyors, and contractors 'sell' themselves to prospective clients. As clients become more sophisticated at both local and ...

26,00 EUR*
Details Vintage photo of Workers & the managers of the factory

Size 10.8" x 8.3"  Workers & the managers of the factory This photograph originates from the International Magazine Services photo archive. IMS was a editorial photo archive in Scandinavia founded in 1948 but evolved from older archives that have ...

24,90 EUR*
Details Systemgastronomie 1 Küche, Service, Magazin

Broschiertes BuchFür Unternehmen der Systemgastronomie sind die Azubis von heute die Manager von morgen. Denn Systemgastronomen sind Kaufleute und Praktiker mit Organisationstalent in einer Person - also genau das, was in einem Betrieb dieser Art ...

43,00 EUR*
Details Managing Human Resources in the Human Services: Supervisory Challenges

Managing Human Resources in the Human Services This title looks at the challenges facing managers or those in a supervisory role within Human Resources departments of Human Services. Full description

50,10 EUR*
Details Enterprise SOA: Service Oriented Architecture Best Practices (Coad)

Enterprise SOA Enabling enterprises to leverage middleware platforms to build flexible and business-oriented service architectures, this book describes strategies for using MDA to manage SOA Service Repositories in a platform-independent way ...

36,24 EUR*
Details Strategic Management For The Public Services (Managing the Public Services (Paperback))

This is an accessible introduction to the theory and practice of strategic management in the public sector. It is written for new and experienced managers, undergraduate and postgraduate students of the public services. Strategic Management for the ...

38,19 EUR*
Details Application Service Providers (ASPs): A Manager's Guide (Addison-Wesley Information Technology)

Application Service Providers (ASPs) Application Service Providers (ASPs) offer great promise in the Internet economy; however, there are significant risks that IT managers must consider before deciding on this outsourcing option.

84,32 EUR*
Details Focused Operations Management for Health Services Organizations: Linking Efficiency and Productivity

Focused Operations Management for Health Services Organizations offers managers and staff the practical knowledge and tools they need to accomplish much more within existing resources. This text identifies common bottlenecks and constraints and ...

98,37 EUR*
Details PowerPoint Baukasten 2.0 - Handgezeichnete Edition - Mit über 750+ kunstvollen PowerPoint Vorlagen: - Für Business, Kommunikation, Marketing, Vertrieb, Verkauf, Sales, Manager, Sekretärinnen, Innendienst, Büromanagement, Management, Redner, Speaker, Personal, Teams, Vo

Mit über 750+ kunstvollen PowerPoint Vorlagen. Für Business, Kommunikation, Marketing, Vertrieb, Verkauf, Sales, Manager, Sekretärinnen, Innendienst, Büromanagement, Management, Redner, Speaker, Personal, Teams, VoCD-ROMHEROLD Auslieferung & Service ...

47,31 EUR*
Details Hands-On Microsoft SQL Server 2008 Integration Services (Database & ERP - OMG)

Transform Raw Data Into Meaningful Business Intelligence with SSIS Deploy and manage high-performance data transformation solutions across your enterprise using the step-by-step techniques in this fully revised guide. Hands-On Microsoft SQL Server ...

80,78 EUR*
Details The Management of Maintenance and Engineering Systems in the Hospitality Industry (Wiley Service Management Series)

The Management of Maintenance and Engineering Systems in the Hospitality Industry This book is an introduction, with a management perspective, to maintenance and engineering for hotel and foodservice managers-in-training.

39,97 EUR*
Details Case Management: An Introduction to Concepts and Skills

Case managers provide an indispensable service, acting as both experts and liaisons to the wide variety of services, resources, and opportunities available to their clients. The authors use their extensive practice, classroom, and research experience ...

48,09 EUR*
Details Contracting for Public Services (Routledge Masters in Public Management) (Routledge Masters in Public Management Series)

Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its ...

42,75 EUR*
Details IT Financial Management

It is now accepted that IT functions are a fundamental part of the competitive business model. Instead of simply offering services IT must 'create value' for the business. This practical title describes the strong financial skills that IT managers ...

53,50 EUR*
Details Digital Libraries: Integrating Content and Systems (Chandos Information Professional)

Digital Libraries This book helps managers, systems personnel, and graduate students understand the challenges of providing digital library services with a number disparate content providers and software systems. Full description

26,00 EUR*
Details Vintage photo of Portrait of Helmut Thoma.

Size 4.0" x 6.0"  Helmut Thoma is an Austrian manager and press secretary. He became Radio Luxembourg's Programme Director in October 1982. He was born in May 1939. This photograph originates from the International Magazine Services photo archive. IMS ...

26,00 EUR*
Details Vintage photo of Josephine Abercrombie in a portrait, laughing.

Size 4.0" x 7.0"  Josephine Abercrombie was American boxing manager. She was one of the few women in top-flight boxing management. This photograph originates from the International Magazine Services photo archive. IMS was a editorial photo archive in ...

37,72 EUR*
Details Management in Social Work (Practical Social Work Series)

This third edition of a classic text has been brought right up-to-date to meet the needs of today's social work students, professionals and service managers. "Management in Social Work" explores an area of rapid change that is central to professional ...

24,08 EUR*
Details IT Governance based on CobiT 4.1 - A Management Guide (ITSM Library)

IT Governance Based on COBIT 4.1 For business and IT (service) managers, consultants, auditors and anyone interested in the possible application of IT governance standards in the IT management domain. It also provides students in IT and Business ...

26,00 EUR*
Details Vintage photo of Cat looking at the boots. 1971.

Size Size of photo 8" x 10.1"  Cat looking at the boots. 1971.That looks interesting I wonder if I can manage to climb up there and see what is at the top. This photograph originates from the International Magazine Services photo archive. IMS was a ...

44,89 EUR*
Details Microsoft Azure: Planning, Deploying, and Managing Your Data Center in the Cloud

Planning, Deploying and Managing Your Data Center in the CloudBroschiertes BuchWritten for IT and business professionals, this book provides the technical and business insight needed to plan, deploy and manage the services provided by the Microsoft ...

12,49 EUR*
Details The Need for Change: Four Trends Endangering Every Organisation and What to Do About Them

Refreshingly short, readable and entertaining, this book will help managers improve the service they provide to customers (or to the public) and reduce costs, improve performance and boost staff morale. "The Need for Change" first diagnoses four ...

104,99 EUR*
Details Measuring E-government Efficiency: The Opinions of Public Administrators and Other Stakeholders (Public Administration and Information Technology)

E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy ...

19,47 EUR*
Details Cowboy Dress, Arms, Tools and Equipment as Used in the Little Missouri Range Country and the Medora Area in the 1800's

The National Park Service (NPS) was formed on August 25, 1916, and is the U.S. federal agency that manages all national parks, many national monuments, and other conservation and historical properties with various title designations. The National Park ...

24,90 EUR*
Details On the Edge: Minority Ethnic Families Caring for AA Severely Disabled Child: Minority Ethnic Families Caring for a Severely Disabled Child

On the Edge This report aims to inform and influence managers within health, education and the social services about the particular needs and circumstances of minority ethnic families who are caring for a severely disabled child or children. Full ...